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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Dedic

March 6, 2026

5  out of  5
rating by Denise Dedic
"What is absolutely amazing about this Team-they provide you with what you need, when you need it. They explain what needs to be explained. They are the experts and they help you understand and make sure you are appropriately covered. For me-talking about insurance is like going to the dentist-I don’t want to. They make it easy and when you are finished-you are more knowledgeable. I have been with this team through many life changes and they have been supportive every step of the way. Thank you, Rick and Michelle!"
We responded:
"Thank you so much for the 5-stars, Denise! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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D May

February 24, 2026

5  out of  5
rating by D May
"Great service as always. Been with Rick for over 25 years"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Joliet to know that you had such a wonderful experience with us here on State Farm Agent Rick Papp’s Team."
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Sebastian Perhon

February 20, 2026

5  out of  5
rating by Sebastian Perhon
"Michelle was very professional & helpful, highly recommend."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rick Papp’s Team! We deeply appreciate your kind words here in Joliet . "
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Edward Bruno

February 19, 2026

5  out of  5
rating by Edward Bruno
"I have called Rick Papp many times. Both he and his assistant, Michelle Holland have been extremely helpful. Most recently they reassessed my homeowner's insurance to make sure the property is correctly valued. Additionally, I called because I hadn't received a 1099 form. Within 24 hours Michelle got me the form."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Papp’s Team. "
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Chuck 102

January 30, 2026

5  out of  5
rating by Chuck 102
"Rick has been a great guy to work with. Highly recommend giving him a call. He is always open and honest, after one conversation you’ll know he is the right guy. If I could put another star I would."
We responded:
"Chuck, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nicolas Frattini

January 30, 2026

5  out of  5
rating by Nicolas Frattini
"Rick and his time are awesome, very dedicated, will answer your questions with patience and understanding."
We responded:
"We appreciate your review, Nicolas. We are so happy that you had such a wonderful experience with State Farm Agent Rick Papp’s Team here in Joliet ! "
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Mike Baker

January 22, 2026

5  out of  5
rating by Mike Baker
"Rick and Michelle are always available to help out for any of your needs. Have always appreciated their getting back to any questions you have and explaining in detail what your policy covers."
We responded:
"Thank you for the fantastic review, Mike! We are always here to help with your insurance needs here in Joliet . "
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Sue Bebar

January 22, 2026

5  out of  5
rating by Sue Bebar
"5 stars for sure! Michelle is wonderful to deal with anytime I have had to call from adding a vehicle, checking coverage, or needing detailed information. She takes her time and is thorough so I know exactly what my next steps need to be! Highly recommend Rick’s office!!"
We responded:
"Sue, thank you for your wonderful review of State Farm Agent Rick Papp’s Team! Sue, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Papp’s Team! "
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Michal Tobias

January 22, 2026

5  out of  5
rating by Michal Tobias
"Great man! Will always make you feel comfortable will listen to you & knows what he is doing if it’s anyone I can trust in this industry it’s this man right here !"
We responded:
"Wow, thank you for the 5-star review, Michal! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Michal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Papp’s Team is just a call or email away! "
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Matt Farina

January 21, 2026

5  out of  5
rating by Matt Farina
"Rick is a trusted, respected, and well known for insurance. Wouldn’t use anyone else"
We responded:
"Thank you for the 5-star review, Matt! Here on State Farm Agent Rick Papp’s Team, we are proud to serve our community and appreciate your recognition. "
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Konner Sears

January 21, 2026

5  out of  5
rating by Konner Sears
"Rick is a great guy, with great morals an all around superstar. I would recommend his services to anyone I know an established man with a foundation and a great business mindset. 5/5 stars for Rick."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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John Barickello

December 5, 2025

5  out of  5
rating by John Barickello
"Rick and State Farm saved me alot of money on my Home and Auto bundle. I now literally am paying half of what I was before. Thank You Rick!"
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Lisa P

October 29, 2025

5  out of  5
rating by Lisa P
"Rick has been my agent for 25 years. He and Michelle are great. They answer any questions I may have, keep me up to date, and let me know what to expect. Very professional and friendly."
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Travis Hill

October 29, 2025

5  out of  5
rating by Travis Hill
"Great Service always ready to help 👍"
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Margie Garcia

May 13, 2025

5  out of  5
rating by Margie Garcia
"I definitely love my agents. I have several policies with them from home, car, life, motorcycle. They have always taken care of me and have been there to answer my questions and put me at ease when I needed them. Firm believer you get what u pay for ! I would definitely recommend statefarm to everyone."
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Ronda Orasco

April 28, 2025

5  out of  5
rating by Ronda Orasco
"Michelle at Rick Papps state farm is amazing. She is always so helpful and explains everything so you understand it. If you need great car, or home owners insurance, Rick Papps office is the place to go. Been with State Farm for over 35 years."
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John Rambo

April 25, 2025

5  out of  5
rating by John Rambo
"I had a recall on my car and after repairs, dealership suggested I contacted my insurer to inform them of the security system upgrade for which it recalled was complete. I contact my State Farm representative, Rick Papp’s office, submitted proof of the recall and new security measures, and they handled it like professionals to lower my rates. Thanks Rick and team in Joliet!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Glen Bates

April 21, 2025

5  out of  5
rating by Glen Bates
"I've been doing business with Rick for over 30 years. Every time I talk to him he makes me feel like I'm important. If you're looking for an agent I would highly recommend Rick Papp. Glen"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marlene Johnson

April 21, 2025

5  out of  5
rating by Marlene Johnson
"I have been with State Farm for 29 years, the bundle plan I have has been affordable which has qualified me for discounts. All claims have been handled with care in a time my manner, I have been very pleased with the service that Agent Rick Papp and his team have provided to me and my family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steven White

April 3, 2025

5  out of  5
rating by Steven White
"I’ve been with Rick for 30 plus years. Always been helpful and took care of the issue I may have had. I am very satisfied with Rick and State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alice Raspo

April 3, 2025

5  out of  5
rating by Alice Raspo
"We have been clients of Rick Papp for 30+ years. He is kind, honest, caring and knowledgeable. He makes State Farm look good! Thank you Rick for your many years of hard work and dedication! Scott & Alice Raspolich"
We responded:
"Thanks so much for this, Scott and Alice. I value our friendship and it's folks like you that make me love my job so much. Very humbled. Thank you very much. "
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Justin Radtke

April 3, 2025

5  out of  5
rating by Justin Radtke
"Rick and Michelle are very nice and helpful. I would recommend Rick to anyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Papp

March 31, 2025

5  out of  5
rating by Steve Papp
"Rick and Michelle are always available and very helpful to answer any questions or concerns. Very professional and caring office"
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Tom Swabowski

March 28, 2025

5  out of  5
rating by Tom Swabowski
"Great agency with great people working there! Always very responsive. Highly recommend!"
We responded:
"Thanks so much Tom. We truly value your business and friendship!"
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Kacey Lauer

March 20, 2025

5  out of  5
rating by Kacey Lauer
"Great agent and agency! Being able to speak with the agent himself versus a phone tree in another state is great!"
We responded:
"Thank you Kacey! It's a pleasure being your agent! "